Terms of Service
Last updated: 2026
These Terms of Service (“Terms”) govern your access to and use of the website agenticlab.com.my (the “Website”), operated by AITG Sdn Bhd (Company No. 202601016521 / 1678618-W), of Penang, Malaysia, trading as Agentic Lab (“we”, “us”, or “our”). Please read them carefully.
1. Acceptance of Terms
By accessing, browsing, or using the Website, you agree to be bound by these Terms and by our Privacy Policy. If you do not agree with any part of these Terms, please do not use the Website.
2. Description of Service
The Website is an informational platform describing Agentic Lab and the AI engineering, consultation, and related services offered by AITG Sdn Bhd. Content on the Website is provided for general information only and may be updated, changed, or removed at any time without notice. Any consultation or engagement you request through the Website is subject to a separate agreement between you and us.
3. Acceptable Use
You agree to use the Website lawfully and responsibly. In particular, you agree not to:
- Use the Website in any way that breaches applicable laws or regulations;
- Attempt to gain unauthorised access to the Website, its servers, or related systems;
- Introduce viruses, malware, or other harmful or disruptive code;
- Interfere with or disrupt the integrity, security, or performance of the Website;
- Copy, scrape, reproduce, or exploit any part of the Website for commercial purposes without our prior written consent;
- Submit false, misleading, or unlawful information through our forms.
4. Intellectual Property
All content on the Website — including text, graphics, logos, illustrations, layouts, code, and design — is owned by AITG Sdn Bhd or its licensors and is protected by applicable intellectual-property laws. You may view and use the Website for your own personal or internal business reference. You may not reproduce, distribute, modify, or create derivative works from any part of the Website without our prior written permission.
5. Disclaimers
The Website and all content are provided on an “as is” and “as available” basis, without warranties of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, accuracy, or non-infringement. We do not warrant that the Website will be uninterrupted, error-free, or free of harmful components, nor that the information provided is complete, current, or suitable for your particular needs.
6. Limitation of Liability
To the fullest extent permitted by law, AITG Sdn Bhd, its directors, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, data, goodwill, or business, arising out of or in connection with your access to or use of (or inability to use) the Website, whether based on contract, tort, or any other legal theory, even if we have been advised of the possibility of such damages.
7. Third-Party Links
The Website may contain links to third-party websites, including our network of affiliated sites. These links are provided for convenience only. We do not control and are not responsible for the content, policies, or practices of any third-party website, and the inclusion of a link does not imply endorsement. Accessing third-party sites is at your own risk.
8. Changes to These Terms
We may revise these Terms at any time by updating this page. Changes take effect when posted, and the “Last updated” note will reflect the most recent revision. Your continued use of the Website after changes are posted constitutes your acceptance of the revised Terms.
9. Governing Law
These Terms are governed by and construed in accordance with the laws of Malaysia. You agree to submit to the exclusive jurisdiction of the courts of Malaysia to resolve any dispute arising out of or in connection with these Terms or your use of the Website.
10. Contact
If you have any questions about these Terms, please contact AITG Sdn Bhd at [email protected].